New Pilot Early Resolution Service
The Labour Relations Commission is set to offer a new Pilot Emerald Resolution Service to employers and
employees to assist them in resolving issues in dispute. The aim is to find a solution that is acceptable to
both parties that will assist in the avoidance of wasted time, stress and costs of repairs to working relationships without the need for a formal
adjudication hearing or inspection.
This is a conciliation/mediation type service which will be provided by Case Resolution Officers.
Agreement to use the service is voluntary.
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